The pursuit, step by step.
Initial review
Describe the loss, exact platform, dates and payment methods. We assess the available information and whether a defined investigation is appropriate. Preserve originals and avoid further payments based on recovery promises.
Scope and agreement
Review proposed work, coverage, deliverables, fees, when payment is due and cancellation terms. We agree responsibilities and any sensitive evidence-transfer requirements before paid work begins.
Investigation and tracing
Examine the agreed records, trace relevant digital asset activity and test identity leads. Sources, chronology and attribution confidence are recorded alongside practical limitations.
Recovery strategy and action
Use the findings to identify appropriate lawful routes. Agreed action may involve preparing an evidence package and coordinating with relevant service providers, professional advisers or authorities.
Progress and review
Receive case-specific updates through correspondence and approved tracking messages. Review findings and next steps. Material scope changes require agreement; third-party decisions and actual restitution remain distinct from investigative work.
Put the evidence to work.
Tell us what happened. We will assess the records and the appropriate route forward.