What a transaction can tell you
Confirm the network
A transaction identifier belongs to a particular network. Use the correct source and retain its URL and observation time.
Separate record from interpretation
Addresses, assets, amounts and timestamps are observations to verify. Identity, control and purpose require further evidence.
Preserve the connection to your case
Keep payment instructions and correspondence alongside transaction records. A hash becomes more useful when its role in the chronology is clear.
Your next step
Request a case reviewPut the evidence to work.
Tell us what happened. We will assess the records and the appropriate route forward.